What our service users say...

"Carers are very good, especially my regulars"

"Timekeeping is very good and they meet all my requirements with professionalism"

"I am very pleased with the help and support that I get, and the carers are all very nice and polite"

"Carers are very chatty and make me feel at ease"

"I am very pleased with my service as I was a little worried about having carers"

"I would like to thank everyone who came to see my husband and make the last days of his life a little more bearable. They are a good team of workers, and not only that many a time they gave us a good laugh and cheered us up… my daughter and I are very grateful."

"Thank you and your team at Carewatch for what was done for my husband to make his life as comfortable as possible. He wanted to be at home, and I wanted him home, and you made it possible. Thank you for the care and understanding that he received, and also for the support that came my way as a result."

"I just wanted to place on record my thanks for the service provided by your staff to my mother. All the carers were caring and reliable, and that was of great comfort to me especially over the last few weeks when mum’s health deteriorated. Mum really enjoyed their visits and the attention that was bestowed on her. Carewatch were the fourth agency we used and were by far the best."

"I wish to thank you and your staff for the great care shown to my dear wife during her long and sustained illness. The friendliness and kindness shown to myself and my wife was indeed very helpful. I would not hesitate to recommend your company to other people."

What our regulatory body and local authorities say…

"Based upon the feedback received through interviewing service users face to face, and information collected from various departments within the local authority, it is demonstrated that Carewatch provide a high standard of domiciliary care to the residents of Southend on Sea."

"A wide range of specialist training is on offer; Palliative Care, Diabetes, Leg Ulcers and Pressure Care and Parkinson’s disease are a few examples. The Carewatch Management must be commended for their training portfolio and the efficiency of their filing systems."

What our staff say….

"The training we get is excellent; I have completed my NVQ level 2 and am looking forward to doing my First Aid again."

"I love my job, I don’t think I ever want to do anything else. I feel that I am doing something that is really worthwhile."

"There is nothing about my job that I do not like, every day I feel like I am visiting 20 nan’s and grandad’s … I am happy to see them and they are happy to see me!"

"They are always there if an emergency occurs, good agency to work for and they provide good care for their clients, they do everything that is needed."

"I have worked for Carewatch for nearly 3 years and I’m very happy with them. I feel we have lots of support from the manager and all the office staff, we all work together as a team"

"We are fully supported by our office, any issues and concerns are dealt with quickly and efficiently"

"I really enjoy the training that we are given, they have lots of courses on lots of illnesses and conditions"

"I am very happy with everything; it is an excellent company to work for"

"My Manager and office staff are always helpful whenever I need the support"

"I have a very young family and Carewatch have been so flexible with the hours and days I can work. I have now progressed to a Field Care Supervisor and I am enjoying seeing another side of the service. "